Google’s Duet AI, the generative AI assistant, is now available for use in the company’s range of Workplace productivity apps. This move puts Google ahead of rival Microsoft, whose Copilot AI assistant is still in trial. The Duet AI features come with a price tag of $30 per user per month, which is in line with Microsoft’s Copilot. Duet AI utilizes genAI to assist users with various Workspace products, such as generating draft texts in Google Docs, composing email responses in Gmail, organizing data in Sheets, taking notes, and summarizing conversations in Meet. Google first announced its plans to add AI features to Workspace products in March, aiming to automate repetitive tasks and increase productivity. Duet AI has been in public preview since the Google I/O event in May, but is now generally available to English-speaking users worldwide. The tool is currently available as an add-on for customers in the Google Workspace Enterprise pricing tier, with plans to expand availability to other tiers in the future. A free trial is also offered.
In addition to its existing capabilities, Duet AI can create summaries and build presentations in Google Slides, generating them from relevant source documents. This launch signifies Google’s confidence in the impact of its generative AI features on knowledge worker productivity. However, industry analysts recommend a cautious approach to investing in generative AI tools due to the learning curve involved. They suggest deploying them in waves, starting with power users. The introduction of such features into widely used office software suites may also affect the demand for specialized genAI vendors. Google also unveiled new Duet AI capabilities at its Google Cloud Next conference, including note-taking and action creation during video calls in Meet, as well as updated user interfaces and huddles in Chat. While these AI tools aim to enhance productivity, they also raise concerns about the security and privacy of corporate data. Google assures users that customer data will not be used to train the language models used in its genAI functionality. However, details on admin tools to filter genAI content were not provided.
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